Professional Summary

Software QA Engineer with 1+ years of professional QA experience testing business-critical web applications across payment platforms, CRM systems, donation management, and logistics software. Skilled in manual testing, API validation, regression testing, test automation with Playwright, and database validation using SQL. Focused on validating workflows, identifying defects early, and helping teams understand product quality.

Core Skills

Testing Types
Functional Testing Regression Testing Exploratory Testing API Testing Payment Testing Database Validation Cross-Platform Testing E2E Testing
Tools & Technologies
Playwright Postman SQL Jira GitHub Actions Browser DevTools REST APIs Page Object Model
Methodologies
Agile/Scrum Test Case Design Defect Management RBAC Testing CI/CD Integration Requirements Analysis Risk-Based Testing Test Planning

Professional Experience

Software QA Engineer

2024 – Present

Techno Serve Software Solutions Pvt. Ltd.

Payments CRM Logistics Non-Profit
  • Executed functional and regression test cycles across web applications including donation platforms, CRM systems, and logistics management tools
  • Tested payment workflows covering transaction processing, recurring donations, refunds, redirects, and failure scenarios across multi-currency environments
  • Validated REST APIs using Postman — verified request/response payloads, status codes, authentication flows, and data integrity across integration points
  • Performed SQL-based database validation to verify data consistency, business rule calculations, and expected application state
  • Managed defects in Jira with clear reproduction steps, severity ratings, priority assessment, and resolution tracking through full lifecycle
  • Built Playwright-based automated test suites using Page Object Model architecture with GitHub Actions CI/CD integration for regression coverage

QA Training & Certification

2023

SQUAD Infotech Pvt. Ltd.

  • Completed professional training in QA fundamentals, manual testing methodologies, and automation framework concepts
  • Gained hands-on experience with SQL database management for test data setup and validation

Education

🎓

Bachelor of Commerce (B.Com)

MVM College, Mumbai

2020 – 2022

Foundation in accounting, business processes and financial concepts — directly applicable to testing payment systems, CRM workflows, and financial reporting features.

📋

QA Professional Certification

SQUAD Infotech Pvt. Ltd.

2023

Covered: Manual Testing · Automation Fundamentals · SQL Database Management · Defect Management · Test Planning

Featured Work

Examples from both professional projects and public GitHub repositories demonstrating testing approach, technical skills, and quality focus.

Professional Project

Donation Management Platform

Tested donation and payment workflows including recurring transactions, failure scenarios and business-rule validation across donor-facing and admin interfaces.

Payment Testing Regression API Validation
Professional Project

Management & CRM Platform

Performed end-to-end QA across CRM modules, financial workflows, role-based access control, reporting, and user permission management.

E2E Testing CRM Testing RBAC Testing
Public GitHub Project

ERPNext QA Automation

Independent QA automation project demonstrating Playwright-based UI testing of ERPNext workflows using Page Object Model architecture and GitHub Actions CI.

Playwright Page Object Model GitHub Actions
View Case Study

Tools & Technologies

🎭
Playwright
📮
Postman
🗄️
SQL
📋
Jira
⚙️
GitHub Actions
🔍
Browser DevTools
🔌
REST APIs
📐
Page Object Model
🔀
Git
🌐
Cross-Browser
📱
Responsive Testing
🐛
Bug Tracking